Privacy and Cookies Policy

  1. Legal basis
    This Privacy Policy and cookies comply with the provisions arising from Article 13(1) and (2) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, abbreviated as GDPR.
  2. Data Controller
    The data controller of your personal data is the owner of the XRG brand, FHTM Ltd., registered in the register of entrepreneurs maintained by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Department of the National Court Register, under the registration number KRS: 0001007605, tax identification number (NIP): 8971750736, National Business Registry Number (REGON): 020921807, place of business and address for correspondence: ul. Oławska 16, 50-123 Wrocław, tel. +48 71 347 47 00, email: info@xrg-world.com.
  3. The xrg-world.com website collects information about users and their behavior in the following ways:
    a) By voluntarily entering information in forms.
    b) By storing cookies on end devices.
    c) By storing server logs.
  4. Purpose of collecting and processing personal data
    a) Data provided in the form is voluntary and processed for the purpose resulting from the specific form, e.g., to handle inquiries or business contacts. The data in the form is not disclosed to third parties and is processed only once.
    b) Cookies are used to create statistics that help understand how users of the website use its pages, enabling the improvement of their structure and content.
    c) Server logs are recorded on the server layer. These data are used solely for the purpose of administering the website and ensuring the most efficient provision of hosting services. The data that may be stored includes IP address, host name, and time of connection to the website.
  5. Data retention and processing duration
    Your personal data will be stored for a period of 10 years until the marketing opportunities and the analysis of data necessary for conducting business activities are utilized or until consent to the processing of personal data is withdrawn.
  6. The following types of cookies are used on the website:
    – "Session" cookies are temporary files stored on the user's end device until logging out, leaving the website, or closing the web browser.
    – "Persistent" cookies are stored on the user's end device for a specified period of time defined in the cookie parameters or until the user deletes them.
  7. The following types of cookies are used on the website:
    – "Essential" cookies, enabling the use of services available on the website, e.g., authentication cookies used for services that require authentication on the website; security cookies used to detect abuses in authentication on the website.
    – "Performance" cookies, allowing the collection of information about the way users use the website.
    – "Functional" cookies, allowing the "remembering" of user-selected settings and personalization of the user interface, e.g., the selected language or region from which the user comes, font size, website appearance, etc.
    – "Advertising" cookies, enabling the delivery of advertising content more tailored to users' interests.
  8. Managing cookies
    If a user does not wish to maintain cookies, they can change the browser settings. To manage cookie settings, follow the instructions provided for the web browser you are using.
  9. The data subject has the right to access the content of their personal data, the right to rectification, erasure, restriction of processing, the right to data portability, the right to object, and the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, the data subject may send a relevant email to the following address: info@xrg-world.com. The data subject has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office.